Shipping Policy

We ship to the US and Canada. Unfortunately, we cannot ship outside of these locations for orders or warranties. 

We cannot process orders that ship to a P.O. Box.

Canada shipments require a physical address, they will not ship to a PO Box. These orders are always shipped UPS.

Most smaller orders that are not shipped via UPS are shipped via a service called Smartpost (a division of Fedex & USPS). To track your Smartpost shipment, copy your tracking number from your order & paste into www.fedex.com tracking webpage for estimated delivery date. Delivery will be made by your Postal Carrier not a Fedex Carrier. Tracking on Fedex will show when it was delivered to your local Post Office. It will take a day or two from then.

All products will ship from Wisconsin.

Shipping Times: 

Continental United States (48 States): Shipping fees to addresses within the Continental United States. Please allow 7-10 days for shipping.

PO/FPO please allow 4 weeks for shipping.
Shipping fees to APO and FPO addresses will follow the US Rate Chart.

Alaska, and Hawaii: Please call our Customer Service Department at 1-800-288-4545 for actual shipping charges.
You will be charged the actual shipping fees, based on weight and destination, plus handling fees.

Canada: Shipping fees to Canada include shipping/customs charges. We ship once a month to Canada so allow 4-5 weeks for delivery.

PLEASE NOTE: An email will be sent indicating an order is “complete” once the product ships from our facility, this does not mean that it has been delivered to its final destination.

To track your shipment you may go to www.fedex.com or www.UPS.com and enter the tracking number of your order.

 

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